Built for Dental Practices

14 Empty Chairs a Day.
That's Your Money.

Your front desk is fielding 80+ calls while checking in patients. Lunch-hour calls go to voicemail. After-hours calls go nowhere. 60% of those patients call another practice. We fix that.

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HIPAA, GDPR & Privacy Act compliant.
Encrypted calls. Access-controlled transcripts. Audit-ready across the US, UK, EU & Australia.
100%
Calls Answered
🦷

AI Receptionist

Handling call…

Good evening, thank you for calling Bright Smile Dental. How can I help you today?
I've had a toothache for two days. I need to see someone soon.
I'm sorry to hear that. I can get you booked right away. Can I take your name and which tooth is affected?
James Patel. Lower right, back molar.
Thank you James. Dr. Chen has an opening tomorrow at 9:15am. Shall I book that for you?
Yes, perfect. Thank you.
8x
Average ROI

Your Phones Are Costing
You More Than Your Staff

Three problems every practice owner knows but hasn't put a dollar figure on β€” until now.

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Lunch & After-Hours Calls Hit Voicemail

Patients call during lunch. After 5pm. Weekends. They get voicemail. They don't leave a message. They call the next practice on Google β€” and they don't come back.

60%of patients who reach voicemail call another practice immediately
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Empty Chairs Are Bleeding Production

An 18% no-show rate across 80 daily slots = 14 empty chairs per day. At $200/appointment, that's $2,800 walking out the door. Every. Single. Day. Nobody's calling those patients to confirm.

$2,800/dayaverage production lost to no-shows at a 3-provider practice
😰

Your Front Desk Is Drowning

Checking in patients. Processing payments. Answering phone call #47 of the day. Filing insurance. Phones stacked 3-deep. Your best receptionist is burned out β€” and one sick day away from chaos.

35%of calls to dental practices go unanswered during peak hours

An AI That Handles Phones
Like Your Best Receptionist

But it never takes a break. Never calls in sick. Never puts a patient on hold. And it works at 9pm on a Saturday.

Core System

AI Voice Receptionist

Answers every call to your practice. Books appointments directly into your PMS. Sends booking confirmations. Handles rescheduling, cancellations, and the 50 routine questions that eat your front desk's day.

  • Answers 24/7 β€” lunch, evenings, weekends, holidays
  • Books directly into Google Calendar, Outlook, or Calendly
  • Sends instant booking confirmations to patients via SMS
  • Triages emergencies β€” transfers to on-call immediately
  • Handles multiple calls simultaneously β€” zero hold time
  • Full call transcripts and recordings logged automatically
  • Trained on your specific services, hours, and protocols
  • 94% of patients think they're speaking to a person
Add-On

DM & Chat Agent

Instant replies on Instagram, WhatsApp, and Facebook. Qualifies cosmetic and Invisalign enquiries. Books consultations before patients message a competitor.

  • Instant responses across all social channels
  • Captures new patient details before first visit
  • Handles pricing FAQs and treatment questions
  • Books directly into your schedule
Included

Built-In Intelligence

Not a phone tree. Not a chatbot. A trained AI that understands dental intake, handles anxious patients with care, and speaks multiple languages.

  • Configured for your practice's protocols
  • Multilingual for diverse patient bases
  • HIPAA, GDPR & Privacy Act compliant β€” encrypted, logged, audit-ready
  • Monthly analytics and optimisation reports

Live in Two Weeks. Your Team
Spends 30 Minutes.

We handle all configuration. No IT department required. No disruption to your practice.

1

Discovery Call

We learn your services, scheduling rules, and patient flow.

30 min
2

We Build It

AI configured with your practice knowledge, tone, and PMS integration.

5–7 days
3

You Test It

Call the system yourself. We refine until it sounds exactly right.

3–5 days
4

Go Live

Calls route to your AI. You wake up with a full appointment book.

Day 1+
Google Calendar
Microsoft Outlook
Calendly
Cal.com
Custom Calendar API

What Changes When Every
Call Gets Answered

12+
Extra appointments booked per week from missed calls
<3s
Average pickup time β€” zero hold music, zero queues
$9,600
Monthly production increase at a 3-provider practice
8x
Typical return on investment within the first month

Front Desk Alone vs.
Front Desk + Monolith

This isn't about replacing your receptionist. It's about giving them backup that never takes a break.

Capability
Without Monolith
With Monolith
Lunch & after-hours coverage
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Weekends & holidays
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Handle 5 calls at once
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Instant booking confirmations
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Never calls in sick or quits
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Instant social media DM replies
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Call transcripts & analytics
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Scales without hiring
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From Practice Owners
Like You

β˜…β˜…β˜…β˜…β˜…

"We were losing 5–7 appointments a day to missed calls. In the first month, the system recovered 12 bookings per week we would have lost entirely. The math is obvious."

SP
Practice Owner
3-Provider Practice, Sydney
β˜…β˜…β˜…β˜…β˜…

"We were spending half the day playing phone tag. Now the AI handles overflow and after-hours calls, and my front desk can actually focus on patients in the office. Best investment we've made this year."

KR
Office Manager
Family Dental, London
β˜…β˜…β˜…β˜…β˜…

"94% of patients had no idea they were speaking with AI. The ones who did? They said it was faster than being on hold for 4 minutes. Can't argue with that."

DM
Practice Principal
Cosmetic & Implant Clinic, Melbourne

Straight Answers

Will patients actually want to talk to an AI?

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In our deployments, 94% of callers don't realise it's not human. The AI uses natural voice synthesis with a warm, friendly tone β€” exactly what patients expect from a dental office. The ones who do notice? They'd rather book in 30 seconds than sit on hold for 4 minutes.

Is this going to replace my receptionist?

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No β€” it frees them up. The AI handles overflow, after-hours calls, and the routine enquiries that eat 60% of your front desk's day. Your receptionist focuses on patients in the office β€” check-ins, payments, the in-person experience. It's adding a tireless team member, not replacing one.

What about data privacy and compliance?

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Built for healthcare from day one. HIPAA-compliant for US practices, GDPR-compliant for UK and EU, and aligned with the Australian Privacy Act. Calls are encrypted, transcripts are access-controlled, no patient data stored on public servers. Your compliance officer will love it. We walk through the technical specs on the demo call.

How does it integrate with our scheduling system?

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The AI integrates directly with popular calendar platforms β€” Google Calendar, Microsoft Outlook, Calendly, and Cal.com. It reads your available slots, respects your blocked hours, and books patients in real time. No double-entry, no manual sync. If you use a custom or self-hosted scheduling system, we can work with your team to configure an API connection during onboarding.

What happens with emergency calls after hours?

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The AI triages every after-hours call. True emergencies β€” severe pain, swelling, trauma β€” transfer to your on-call dentist's mobile immediately. Everything else gets booked next-available with a confirmation sent to the patient. You set the rules.

How long does setup take?

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Two to three weeks from signed agreement to live. We handle all configuration. Your team spends about 30 minutes giving us services, hours, and scheduling rules. No IT department required.

What's the ROI?

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A 3-provider practice losing just 5 calls a day to voicemail is leaving roughly $1,000/day on the table β€” $20,000+ per month. If the system captures even 12 of those lost appointments per week, that's $9,600 in additional monthly production against a fraction of that in cost. Most practices see clear ROI within the first month.

See It Handle
Your Practice's Calls

We'll build a live demo using your practice name, your hours, and your services. You'll hear exactly what your patients would hear.

Book Your Free Demo

Fill in a few quick details. Takes 60 seconds. Our team will reach out to schedule your personalised walkthrough.

Live demo with your practice name and greeting
ROI projection based on your call volume
30 minutes β€” no commitment, no obligation

Opens a short form. Your data goes directly to our team.

The Practice Down the Street
Answers Calls at 9pm. Do You?

Every empty chair is revenue you've already lost. Every voicemail is a patient calling someone else.

See What You're Losing